Payment
Hold Policy
Cancellation Policy
Domestic Shipping
International Shipping
Guarantee
No Guarantee
Conditions
Placing a gecko on Hold
Paypal
Laws
Updated on June 6-20-2015 @ 5:59pm.
- We accept Paypal.
- Shipping will be arranged immediately after payment is received and cleared.
- California residents are subject to 9.25% sales tax.
- All payments must be made in US currency.
Hold Policy
- We will hold a gecko for up to 15 days with a 25% non-refundable deposit.
Cancellation Policy
- Orders cancelled after deposit or payments are void. No refund will be given. You will not receive your money back.
Domestic Shipping
- Shipping charges are a flat rate of $55.00 per box.
- Geckos are shipped Reptiles Express, overnight to the lower 48 states only.
- Shipping days are Monday, Tuesday, and Wednesday for the next day delivery.
- We reserve the right to suspend shipping if the temperatures/weather is too extreme. We will ship when that is cleared.
- We reserve the right to contact you and see if the weather in your area is suitable for the gecko to be shipped. (Examples of weather where shipping is hazardous: tornadoes, hurricanes, snowfall that causes power outages, temperatures below 45 and above 90 degrees.)
- Shipping charges are non-refundable.
International Shipping
- We do not offer International shipping at this time. We may change this in the future as the business grows.
Guarantee
- All geckos will be in good health.
- We do not ship the geckos until they reach 15 grams.
- Since we cannot guarantee their environment and care once they arrive, we give a two day responsibility time period. After those two days, our responsibility and guarantee is considered void.
- The geckos in the photographs are the exact animals you will receive.
No Guarantee
- We do not guarantee the personality or the temperament of the geckos.
- If you are ordering a juvenile, we cannot guarantee that the pattern on that gecko is what it would look like as an adult.
- We cannot guarantee fertility, unless otherwise posted as proven breeders.
- We do not guarantee Temperature Sexed geckos. Temperature sexing is not 100% accurate.
Conditions
- To order a gecko, you must be 18 years of age. If you are not, you must have a guardian purchase the animal for you.
- You must be available for delivery of the gecko, according to our prearranged date. If you are not available to get it on the first delivery try, our guarantee is void.
- We cannot be held responsible for weather changes during the pre-arranged delivery date.
- Exchanges are made on a case-by-case basis at our discretion.
- We reserve the right to refuse sale if we feel it is in the gecko’s best interest.
Placing a gecko on Hold
- We have a 15 day plan where you can put the gecko on hold.
- When you contact us, tell us that you wish to put the gecko on hold and we will walk you through the steps on how to pay the 25% non-refundable deposit.
- After the 15 days, if the gecko is not paid in full, we will place it back up for sale and you will not get the deposit back.
Paypal
- Paypal is a safe form of payment.
- Once we are in contact, we will walk you through the steps on how to pay.
Laws
- It is the buyer’s responsibility to adhere to their local and state laws concerning animal purchase.
Updated on June 6-20-2015 @ 5:59pm.